Title

High Risk, High Reward: How Team-Based Care Helps the Most Complex Patients

Authors

Deborah Satterfield, Providence Medical GroupFollow
Kathleen Fraser
Mary McLaughlin-Davis
Vanessa Casillas, Providence Medical GroupFollow

Files

Publication Date

12-11-2018

Disciplines

Medicine and Health Sciences

Description

Complex patients, challenging patients, costly patients, we all have them. With a team-based care model, caring for these patients can become gratifying, even fun. Led by a primary care physician, a psychologist, and case managers from three organizations, this session will explore an integrated case management approach that uses case managers, behavioral health, and PharmDs.

After this presentation you will be able to:

1. 1. Discuss the value of an integrated case management approach in complex populations
2. Describe the value and use of behavioral health providers and PharmDs in the care of complex patients
3. Explain how to structure and lead complex case conferences and how to use risk stratification to determine which patients will benefit

Clinical Institute

Mental Health

Department

Health Care Administration

Department

Behavioral Health

Department

Pharmacy

Conference / Event Name

Institute for Healthcare Improvement (IHI) Forum on Quality Improvement in Healthcare

Location

Orlando, FL, United States

Recommended Citation

Satterfield, Deborah; Fraser, Kathleen; McLaughlin-Davis, Mary; and Casillas, Vanessa, "High Risk, High Reward: How Team-Based Care Helps the Most Complex Patients" (2018). Books, Presentations, Posters, Etc.. 22.
https://digitalcommons.providence.org/other_pubs/22